Emergency Number: 919-878-8789, ext. 234

At the prompt, leave your name, the name of your association, the street address, your telephone number, and the nature of the emergency. The after-hours on-call manager responds to all maintenance emergencies.

Your association defines an emergency as things that damage or threaten the community, such as:

Smoke
Fire
Water Main breaks
 
Inconveniences, however, are not emergencies and are best handled by the association’s administrators during regular business hours:

Architectural requests
Questions about account balances
Illegally parked cars
Rules Violations

Some issues should be handled by the appropriate City/Town contact.  For example:

Noise issues (Police Department)
Animal-related problems (Animal Control)